Our Shipping / Fulfilment Policy

Our ability to ship your order to you is only as good as the information that you provide us. Whether you are ordering products for yourself or others, you must ensure that you provide us with a precise address. We cannot be held responsible for delivery failures if you don’t give us the correct address or if it is an address that we can’t perform delivery to.

If a shipment is returned as unclaimed, undeliverable, regardless of the reason, we shall be entitled to keep you liable for the shipping and handling fees that were associated with that shipment. Deliveries are not available for P.O. Box address. Please check to see that your rental agreement includes signed for/registered items. We highly recommend the items you’ve ordered to be sent to a work or home address due to the signed for nature of deliveries.

Shipping will be done according to the costs and methods described on our website. Once we ship your item, we are no longer responsible for its condition or delivery to your chosen address. Any claims for damages on the item should be filed by you against the shipper.

Express shipping

We will be using express shipping on all of our delivery. All order will be shipped by either CJ CENTURY or CITY LINK. Available/in stock goods usually are shipped within a few days after you have placed your order. Ensure your submitted shipping address is correct. Vinest will not take any responsibility of shipment to the wrong address. *Please allow 1-3 working days for ground shipping. Order after noon 1200 will be consider as order on the next day. Delivery times do not include Saturdays, Sundays and Public Holidays. The shipping cost will be given on checkout from your cart before you pay.

SST

All delivery charges included SST.

Shipping Cost

West Malaysia

Below 1kg RM 10
Below 2kg RM 15
Below 3kg RM 18
Above 3kg (+) RM 5 /kg

East Malaysia

Below 1kg RM 18
Below 2kg RM 25
Below 3kg RM 48
Above 3kg (+) RM 10 /kg